[maneiac]

I purchased a pair of Snowbee waders and after a night of fishing my crotch area was soaked. I brought them back to where I purchased them and I was told Snowbee was bad about returns. After testing they couldn?t find a leak. I took them and I was soaked every night. I sent them back to Snowbee my cost. After 3 weeks I called and they said they just got them. This was a lie, my tracking said they had them over a week. Then later I was told they were fine and wouldn?t replace them.
Anyone else had any problems?
I hope nobody else has to deal with their customer service. They are the worst people I have ever worked with.
I am out 230 for the waders, $25 gas money and 17 dollars to ship them and they still make me soaked .
]

 

[RJCAPPY]

That sucks! And they have such a good reputation. Was thinking about getting a pair. Maybe i should think again cosidering bad customer service. I guess thats why i try to do all my buying through Cabelas. Great customer service, 12 month guarantee no questions asked!

P.S. I dont work for them. lol

 

[eyefish]

If you paid with a credit card call your credit card co. explain what your situation is and normally they will credit your card the amount of the purchase andthe place were you purchased them will have to deal with bad customer service I did that to the place furniture store they told me it would take months to get something reordered after fighting with them for 6 months already called AMEX amazing how months turns into days I guess when they debit 12,000.00 dollars it gets some ones attention

 

[beachbomber]

perhaps its just sweat.
I've had my pants wet only to realize it was just body sweat.

 

[657421]

How many websites are you going to complain about this on? Did you go on RJ's yet?

 

[maneiac]

As Many As I Can

I hate poor customer service
You must be on all the sites
Thanks for one I missed

 

[srfrat]

I luv my snowbees XS.Maybe you should go see a doctor about Blatter control.

 

[MaxKatt1]

Hmmmnn. My thinking exactly. Sounds like Schweaty Balls.

...SNL...Alec Baldwin...anyone...No?...Sorry...couldn't resist.

 

[toyotaoffroad91]

fish the a night tide see if your still leaking..most likely just sweat... i beat up my snowbees...n o leaks in the seams just from hooks going through them...i have about 2 tubes of aqua seal on them hehe

 

[maneiac]

Night tides

I was fishing night tides in April and May
Believe me I wish I was pissing myself, It would have been a lot warmer
I will try wearing my breathable light wader pants when I get them back to see if it could be sweat