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Catagory: Posted ReportsDate Posted: Jun 20, 2002
 
QUESTION:
Why am I not recieving my reports even though the subscriptions page says I'm subscribed?


ANSWER:
Go to the user settings page and make sure the email address listed there is one that you still use and recieve email at.

If it is, there is a chance that your email provider (AOL, optonline, etc) has mistaken our reports as spam. If you have a "bulk mail" or "junk mail" folder, check to see if your reports are in there. If they are, there is usually a way to mark them as not bulk. If you don't have such a folder, your email provider may simply be deleting your reports as they are recieved.

If you are still unsure as to why you are not recieving your reports, let us know at troubleshoting@noreast.com


RELATED QUESTIONS:
How do I unsubscribe/subscribe/change my subscription options for posted reports lists?
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I am subscribed to the Posted Reports, but the emails display incorrectly. What can I do?
Why don't I receive reports when using my verizon.net email address?
Why do my reports have to be reviewed by moderators before they appear on the site?



 
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